20% off is applied at checkout on eligible items from Timeless Classic Frames, Sun Clip Collection, Asian Fit, Timeless Sun Collection and The Sunglass Collection.
Preserving the Quality of Your Handcrafted Frames
Your Savile Row Eyewear frames are meticulously handcrafted from premium materials including 18kt rolled gold and Mazzuchelli acetate. With proper care and maintenance, these luxury frames will maintain their beauty and functionality for years to come. Follow our expert care guide to protect your investment and ensure your eyewear remains in pristine condition.
Daily Care and Handling
Avoid Chemical and Liquid Contact
To preserve the quality and finish of your handcrafted frames, we recommend avoiding contact with:
Chemicals: Perfumes, hairsprays, cosmetics, cleaning products, and chlorine can damage the frame finish and coatings. Apply these products before putting on your glasses, and allow them to dry completely.
Seawater and Saltwater: Salt can corrode metal components and damage acetate frames. If your glasses do come into contact with seawater, rinse them immediately with fresh lukewarm water and dry gently.
Harsh Liquids: Avoid exposing your frames to alcohol-based cleaners, acetone, or other solvents that can strip protective coatings and damage premium materials.
Proper Wearing Habits
Never Rest Glasses on Your Head
While it may be tempting to push your glasses up onto your head when not in use, this practice can cause the temple arms to widen and loosen over time, resulting in an ill-fitting frame. Instead, remove your glasses completely and store them safely in their protective case.
Use Both Hands
When putting on or removing your glasses, use both hands to gently grip the temple arms. This prevents twisting and maintains proper alignment of the frame.
Cleaning Your Savile Row Frames
The Proper Cleaning Method
To keep your luxury eyewear looking immaculate, follow these steps:
Step 1: Rinse with Lukewarm Water
Gently rinse your frames under lukewarm (never hot) water to remove dust, debris, and oils. This prevents scratching during the cleaning process.
Step 2: Apply Neutral Soap (Optional)
For stubborn residue or buildup, apply a small amount of neutral, pH-balanced soap to the frames. Avoid harsh detergents or dish soaps with added moisturizers or fragrances.
Step 3: Gently Clean by Hand
Using your fingertips, gently clean all parts of the frame, paying special attention to nose pads, hinges, and temple tips where oils and debris accumulate.
Step 4: Rinse Thoroughly
Rinse away all soap residue with lukewarm water, ensuring no cleaning product remains on the frame or lenses.
Step 5: Dry with Your Savile Row Pouch
Gently pat dry using the microfiber pouch provided with your purchase. Never use paper towels, tissues, or rough fabrics that can scratch lenses and damage frame finishes.
What to Avoid When Cleaning
❌ Never use hot water (can damage coatings and warp acetate)
❌ Avoid ultrasonic cleaners (can loosen components)
❌ Don't use household glass cleaners (contain harsh chemicals)
❌ Never clean with your clothing (can scratch lenses)
❌ Avoid abrasive materials or rough cloths
Proper Storage for Longevity
Daily Storage
When not wearing your Savile Row frames, always store them properly to prevent damage:
Use Your Protective Case
Place your glasses inside the microfiber pouch provided, then store in the protective hard case that came with your purchase. This dual-layer protection prevents scratches, impacts, and environmental damage.
Choose the Right Environment
Store your eyewear in a cool, dry place away from:
• Direct sunlight and heat sources
• High humidity areas (bathrooms, kitchens)
• Extreme temperature fluctuations
• Areas where they might be sat on or crushed
Avoid Hot Environments
Temperature Warning: Never leave your glasses in hot environments for prolonged periods, such as:
• Car dashboards or glove compartments
• Direct sunlight through windows
• Near radiators or heating vents
• In saunas or hot tubs
Excessive heat can cause acetate frames to warp, deform, or lose their shape, and can damage lens coatings. This type of heat damage is often irreversible and is not covered under warranty.
Professional Maintenance
When to Seek Professional Care
While daily care can be handled at home, certain situations require professional attention:
• Loose or damaged screws
• Bent or misaligned frames
• Damaged nose pads
• Scratched or damaged lenses
• Any structural damage to the frame
Contact our customer service team or visit a qualified optician for professional adjustments and repairs. Never attempt to force bent frames back into shape, as this can cause permanent damage to handcrafted components.
Quick Care Reference Guide
DO:
✓ Clean with lukewarm water and neutral soap
✓ Dry with your Savile Row microfiber pouch
✓ Store in the protective case when not in use
✓ Keep in cool, dry environments
✓ Use both hands when handling
✓ Seek professional help for adjustments
DON'T:
✗ Expose to chemicals, perfumes, or seawater
✗ Rest glasses on top of your head
✗ Leave in hot cars or direct sunlight
✗ Use hot water or harsh cleaners
✗ Clean with clothing or paper towels
✗ Attempt DIY repairs on damaged frames
Protecting Your Investment
Your Savile Row Eyewear represents a significant investment in quality, craftsmanship, and timeless British style. By following these care guidelines, you'll ensure your handcrafted frames maintain their beauty, functionality, and structural integrity for many years to come.
Proper care isn't just about preservation—it's about honouring the artistry and craftsmanship that went into creating your unique pair of luxury eyewear.
For additional care questions or professional maintenance, please don't hesitate to contact our customer service team. We're here to help you get the most from your Savile Row frames.
Warmly,
The Savile Row Eyewear Team
